Privacy policy

Who we are

Jalika provides welfare management software. This policy explains how we handle personal data on this website and in the Jalika service, in line with the Kenya Data Protection Act, 2019.

Data we collect on this website

When you request a demo, a quote or contact us, we collect your name, phone number, email address (optional), your association's name, type and size, and your message. We use it only to respond to your request and to follow up about Jalika.

Data in the Jalika service

Associations that use Jalika decide what member data they store. For that data the association is the data controller and Jalika is the data processor: we process it only on the association's instructions, to run its welfare.

Sharing

We do not sell personal data. We share it only with service providers that help us run Jalika (for example hosting, SMS and email providers), under contracts that require them to protect it, or where the law requires.

Security and retention

We protect data with access controls, encryption in transit and regular backups. We keep website enquiries for up to 24 months, unless you become a customer.

Your rights

You may ask to see, correct or delete your personal data, or object to how we use it. Contact us at hello@jalika.co.ke. You may also complain to the Office of the Data Protection Commissioner.